Columbus Dental Care, P.L.L.C.

Office/Financial Policy and Dental Insurance Information 

Thank you for choosing Columbus Dental Care. We are committed to providing you with the best dental care regardless of your insurance coverage. While responsible for the entire treatment, we ask you only pay your estimated patient portion at the time services are rendered/completed until we know the final figure paid by your insurance carrier. When the final insurance payment is received, we will reconcile your account and we will bill or refund you any difference. Please keep in mind that we deal with insurance estimates only. Patients (Subscribers) can usually access a benefit booklet from the Human Resources Department or from your insurance carrier directly. In order to achieve these goals, we need to ask for your help and understanding. You must realize, however, that:

1. Your insurance plan is a contract between you, your employer, and the insurance company itself. Insurance co-pays, estimates, deductibles, and/or uninsured portions are due in full at each visit. There are hundreds, if not thousands of dental plans sold to employers, and we have no way of knowing all the options or exclusions of each individual patient plan. We cannot be responsible for any discrepancies with your plan.

2. Our fees are generally considered and fall within the "acceptable range" by most companies, and therefore are covered up to the maximum allowance determined by each carrier. This applies only to companies who pay on a percentage (such as 50-80%) of "UCR" (Usual & Customary), defined as fees usual and customary for this area. However, some companies pay on a "fee schedule" - which means they will pay a flat amount or % of their allowable fee. Other insurance companies will reimburse the subscriber/patient directly. Not all services are a covered benefit and many insurance carriers will arbitrarily select certain services they will NOT cover. An insurance denial may be contributed to a frequency limit, table allowance and/or coordination of benefits clause. Refer to benefit booklet.

3. Columbus Dental Care is a participating provider with one dental plan, Northeast Delta Dental. We are familiar and accept most other insurance companies, but are considered out-of-network or non-participating providers with those companies. This may reflect your coverage or insurance allowance. Refer to benefit booklet.

4. Columbus Dental Care is an "Amalgam Free" practice. Amalgam (silver) restorations have been used by dentists for decades with much success, however, with today's newer materials and esthetic advances, the use of amalgams has become obsolete. It is our belief that restoring all teeth with composite (white/tooth-colored) restorations is providing the best state-of-the-art care possible. You should be aware that your insurance carrier may or may not cover composites at the same level as amalgam restoration. Please contact your insurance company directly with any questions.

We emphasize again that as dental care providers, our relationship is with you as our  patient, and not with your insurance company or employer. We will file your insurance claims as a courtesy, however all charges become your responsibility from date of service and claims unpaid by insurance after 60 days will become patient balance. 
We accept MC, VISA, DISCOVER, AMER. EXP., CASH, CHECK & CARE CREDIT.

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